Privacy policy

Privacy policy

Privacy Policy

Information We Collect From You

Sea Gamer Mall Sdn. Bhd. and its affiliates (collectively, "Card4play," "we," "us," or "our") are firmly committed to protecting the privacy of our customers and users ("you" or "your") and the Personal Information you entrust to us. This Privacy Policy explains what Personal Information we collect, how we use it, and to whom it may be disclosed. "Personal Information" means information about an identifiable individual and includes information you have provided to us or that we have collected from other sources. Such information may include, without limitation, your name, address, age, gender, personal financial records, and identification numbers, to the extent permitted by applicable laws.

This Privacy Policy governs your use of the website located at www.card4play.com and any other websites owned or operated by Card4play that reference this Privacy Policy (collectively, the "Card4play Sites"). Please read this Privacy Policy carefully. By accessing, using, or visiting the Card4play Sites, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with any provision of this Privacy Policy, you must immediately cease all use of, access to, and/or visitation of the Card4play Sites.

Why We Collect Data From You

Card4play collects data from you for the following purposes:

  1. where it is necessary for the performance of our agreement with you to provide and deliver associated content and Services;
  2. where it is necessary for compliance with legal obligations that we may be subjected to; and/or
  3. where you have given consent to the same.

We Are Responsible For Children's Privacy

Protecting the privacy of young children is especially important. Card4play also does not market to, or knowingly collect personal information from, children under age of 13 on any sites of the company. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information. In the event that personal data of a child under age 13 in your care is disclosed to Card4play, you hereby consent to the processing of the child's personal data and accept and agree to be bound by this Policy on behalf of such child.

When Can We Collect Your Personal Information?

We may collect personal information directly from you when you:

  1. register and/or use our Services or Platform;
  2. link your social media or other external accounts to register an account with us;
  3. communicate with us (including but not limited to attending to you through our online customer service chats, letters, fax, calls (which may be recorded), face-to-face meetings, social media platforms, emails etc.);
  4. register or subscribe for a specific Product and/or Service or our publications (for example, newsletters);
  5. participate in any of our surveys;
  6. enter into or participate in any competitions, contests or loyalty programs run/organized by Card4play;
  7. register interest and/or request for information of (through our online portals or other available channels) or subscribe to our Products and/or Services;
  8. respond to any marketing materials we send out;
  9. visit or browse our websites;
  10. lodge a complaint with us;
  11. provide feedback to us in any way; and/or
  12. submit your personal data to us for any reason.

Other than personal information obtained from you directly (as detailed above), we may also obtain your personal information from third parties we deal with or are connected with you (credit reference agencies or financial institutions), and from such other sources where you have given your consent for the disclosure of information relating to you, and/or where otherwise lawfully permitted.

How Can We Collect Your Personal Information?

Card4play collects information online by asking you for it, for example, when you order a service, apply for a job, or respond to a survey, offer or other promotion. A customer's name, address (postal and email) and telephone number are the most important pieces of information, but we might request other information, based on, for example, the service(s) being ordered or promoted.

Cookies: Card4play may also use "cookies" and similar technology to obtain information about your visits to our sites or your responses to email from us - both individually and in aggregated data that does not identify you. These reporting tools tell us the parts of our web sites or e-mails in which you showed an interest or took some action, and help us improve the quality and usefulness of our sites.

Content: You also provide us information in content you post to the website. Your content (such as reviews, photos and videos) and metadata about your content will be viewed by other users. Card4play can, but has no obligation, to monitor your content you post on the website. We can remove any information you post for any reason or no reason.

Payment Method: You will also be asked to submit Personal Information depending on the payment method you choose when accessing, purchasing or subscribing to one of our products or services. For example, if you choose to pay for a product/service by credit card, you will be required to provide us the name of your credit card issuer, credit card number, billing address, CVV number, and expiration date.

Log Files: When you use the website, our servers automatically record certain information sent by your web browser. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the website, domain names, landing pages, pages viewed, mobile carrier, and other such information.

Geo-Location Information: When you use the website by or through a mobile device, we may access, collect, monitor and/or remotely store "location data," which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device.

Device: When you use card4play.com, we may collect information about your devices such has device type, device hardware information, operating system type and version, device time and timezone, and other information necessary.

Third Party Tools: Card4play uses third party analytics tools, to help understand use of the website. Many of these tools collect the information sent by your browser as part of a web page request, including cookies and your IP address. These analytics tools also receive this information and their use of it is governed by their privacy policy.

Other Data You Unequivocally Submit: When you post, comment or follow any of our content and services, or send messages through our built-in online chat system, or provide us information in respect of any request or support required from us or for the purchase of our products and services, or participate in our competitions, contests, and tournaments, we may collect such information from you.

What Personal Data Will We Collect?

Personal Information You Disclose to Us

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  1. name
  2. email address
  3. telephone number
  4. date of birth
  5. mailing and/or billing address
  6. username
  7. password
  8. contact preferences
  9. debit/credit card numbers
  10. financial information (eg: last four digits of your debit or credit card number, billing history, billing address, card type, issuing bank, expiration date, card origin by country)
  11. online survey records and details
  12. interests in our marketing campaigns and products
  13. cookie preferences

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information: - financial data